ShoreTel 115 IP Phone User Guide
10Answering Call WaitingWith the appropriate permissions (set by your administrator), you can receive up to 16 incoming calls at once by repeatedly pr
11Parking and Unparking CallsWith the appropriate permissions (set by your administrator), you can park a connected call on another extension by doing
12Step 3 Press to re-assign the extension.• Press to assign the extension.• Press to unassign the extension. The phone reverts to the extension
13VOICE MAILA steadily flashing light on your phone’s corner LED and stutter dial tone signifies that you have unheard messages.Logging Into the Main
14Choose one of the following options: Reply with a voice message Reply with a call back Return to the previous menu Hear the envelope information (t
15 Mark / unmark urgent Request return receipt Listening to Saved MessagesFrom the Main Menu, you can listen to saved messages by pressing . To inter
16 Custom Cancel Reassign extensionIf you have the proper permission, you can assign your extension to any system phone. The following options are ava
17 Cancel Additional optionsThe following additional options are available: Enable or disable Outlook automated call handling Change e-mail delivery o
18TROUBLESHOOTINGProblem: The voice mail system is notifying your callers that your mailbox has exceeded its limit and is unable to accept new message
19Rebooting Your PhoneTo reboot your phone, follow these steps:Step 1 With the phone on hook, press .The LED should not light and you shouldn't
Document and Software CopyrightsCopyright © 1998–2009 by ShoreTel, Inc., Sunnyvale, California, U.S.A. All rights reserved. Printed in the United Stat
20QUICK REFERENCE OF COMMON TASKSMaking a Conference Call + ext. + Using the Intercom + ext.Paging number provided by administratorAnswering Calls l
21Logging Into Voice Mail + password + Logging Into Voice Mail from Another Extension + ext. + password + Logging Into Voice Mail from an External Ph
22Additional OptionsLog OffReturn to Auto-AttendantHear Mailbox Status
3ContentsGETTING STARTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5Logging In . . . . . . . . . . . . .
5GETTING STARTEDWelcome to your ShoreTel™ IP phone!RedialInte rco mConfe renc eVoice Mai lTransfe rHold115HandsetLCD Display1 x 16 charactersIndicator
6Logging InIf you are using your phone for the first time, the phone's display will show date and time. If no time server is specified, the phone
7PHONE OPERATIONPlacing CallsUsing the HandsetTo place an internal call using the handset, pick up the handset and dial the extension. To place an ext
8Step 2 Dial the party’s extension.Step 3 Hang up to end the call.Redialing and Checking Missed CallsYou can use the Redial function to dial the last
9 Send message, forward to recipient’s Find Me destination, if enabled Send message, transfer to auto-attendantNOTE Hanging up sends the message.Pagin
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