ShoreTel ShoreWare Przewodnik Instalacji Pobierz pdf (Strona 396)

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396 Planning and Installation Guide ShoreTel 14.2

Reverse Proxy Servers for ShoreTel Communicator on iPhone Overview

Overview

The data transmitted through the server is not encrypted by default. An option to configure secure

communication using SSL is available, and requires an additional reverse proxy server. A VPN

connection is not required in this configuration.

To fully set up a reverse proxy you need an Apache server version 2.2 or higher, and an SSL certificate

from a root certificate authority. The system supports a self-signed certificate, however, the users will

receive a warning each time the application is launched. This is not recommended for production

deployments

Reverse Proxy Settings

Each ShoreTel user is associated with a ShoreTel HQ or DVS Server defined by the user's association

to a site in Director. The server handles ShoreTel Communicator requests to perform telephony,

voicemail, and other actions. In a reverse proxy configuration, a user must use the proxy configuration

which will connect the user directly to his server.

In the case where the user re-assigns his extension to a phone associated to a server different from

the server associated with the proxy definition, Communicator for iPhone will not display call history.

The reverse proxy maps public IPs/ports on specific paths with internal IPs/ports and paths. The data

received by the Reverse Proxy is routed to the internal ShoreTel Services.

Figure 76: Reverse Proxy Data Routing with ShoreTel

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